All Systems Operational

About This Site

SuperAnnotate Status Page

SuperAnnotate Web Platform Operational
90 days ago
99.88 % uptime
Today
SuperAnnotate Editors Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 15, 2026

No incidents reported today.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Resolved - By 05:15 UTC, immediate mitigation was completed by scaling up Orchestrate service resources, stabilizing the system and stopping further degradation. Additional safeguards, including payload size limits and an upcoming SDK fix, were prepared to prevent recurrence.
Apr 9, 05:15 UTC
Identified - At 04:00 UTC on April 9, 2026, degraded performance was observed in the Orchestrate service due to increased system load. The issue was identified as being caused by a retry mechanism repeatedly processing failed jobs. These failures stemmed from oversized payloads (~6 MB) generated in custom actions, which exceeded Kubernetes API server limits, leading to continuous retries and added strain on the system.
Apr 9, 04:00 UTC
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.