Downtime due to 3rd party system

Incident Report for SuperAnnotate AI

Resolved

This incident has been resolved.
Posted Jul 25, 2024 - 09:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 25, 2024 - 09:08 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 25, 2024 - 08:04 UTC

Investigating

We're having some unplanned server downtime issues that are affecting many users. Our team is currently working closely with the 3rd party system owners to restore normal performance levels. Please check our status page for further updates or get in touch with us at support@superannotate.com.
We apologize for any inconvenience.
Posted Jul 25, 2024 - 07:38 UTC
This incident affected: SuperAnnotate Web Platform and SuperAnnotate Editors.